Policies, Rainbow Bay Resort

Every rental is very important to us, and we strive to make each guest's experience satisfying. In general, we ask that all our guests be considerate of others and that they comply with boating and fishing regulations.

During the summer, we usually rent our units by the week, from a Saturday afternoon through the following Saturday morning. However, if we have a vacancy we will accept nightly reservations 2 weeks or shorter in advance. In the other 3 seasons, we will gladly accept any length reservation far in advance.

When determining our rental rates, all persons count as occupants, regardless of age. Sorry, but we cannot allow more than 6 people per unit. Pets are allowed only by prior arrangement; please call us to discuss your pet. Normally we don't charge extra for pets.

We require a $150 deposit per unit to guarantee your weekly reservation and a $75 deposit per unit to guarantee a weekend reservation. We will hold your reservation for only 10 days without a deposit. Upon receipt of your deposit, you will receive written confirmation that we have received your deposit and the dates of your reservation. Should you be forced to cancel your reservation, we will retain your full deposit, unless you cancel at least 6 weeks prior to your reservation, in which case we will refund two-thirds of your deposit. If you must shorten your stay, we will charge you for all the days of your reservation, including any reservations for an outboard motor.

At our discretion, we may charge you to repair or replace items that were damaged due to misuse. We will not charge for items that break or malfunction from normal use.

We don't allow personal watercraft (jet skis) to use our dock or shoreline. We also do not allow off-road vehicles on our property. There are, however, trails designated for use by 4-wheelers in the area.

If you bring your own boat, we will gladly make complimentary space available for it at one of our docks. We will also gladly provide free parking space for your trailer.

We have a campfire area and provide free firewood (reasonable amounts). If you use an excessive amount of firewood, we'll charge you a nominal fee.

We provide bed linens, kitchen towels, 1 roll of toilet paper, and 1 roll of paper towels. Most guests bring additional toilet paper. Please also remember to bring bath towels and any personal items.

We expect guests to be respectful of our other guests, us, our neighbors, our property, and the lake. At our discretion, we may not accept future reservations from those that do not behave in a respectful manner. We never have had to ask a guest to leave prematurely, but we reserve the right to expel those that are not behaving appropriately. Charges to anyone expelled will be prorated based on the time they occupied our unit.

Please contact us if you have any questions regarding our amenities, policies, or rates. Thank you for taking time to read the fine print!